Privacy policy

Datoru drošības tehnoloģijas SIA (hereinafter the Company), Reg. No. 40003516277, address: Matrozu street 15, Riga, Latvia, LV-1048, is committed to protecting your privacy. This Privacy Policy explains our data processing practices and your options regarding the ways in which your personal data is collected and used.

1. PROTECTION ON PERSONAL DATA

Privacy policy on protection of personal data is based on the General Data Protection Regulation (GDPR).

2. WHY DO WE COLLECT, STORE AND PROCESS YOUR DATA?

Your data are collected to:

• Enable the personalization of your access to our websites and other systems.
• Enable the Company to answer your enquiries and give you information.
• Prepare anonymous statistics on the usage of the website.
• Execute your orders and provide the services.
• Provide customer support (we may also gather additional information from you to investigate and respond to your support questions).
• Analyze the characteristics of our customers in order to understand customer and market needs, to design new products and services, and for marketing communications.

Collected personal data are treated according to the policy described in the GDPR.

Data will be used only for the above purposes by the Company employees and contractors and in order to improve the service.

3. WHO IS RESPONSIBLE FOR THE PROCESSING OF YOUR DATA?

The Controller responsible for processing these data is the Company. If you have any questions about the processing of your personal data, you can send an e-mail to: info@antivirus.lv.

Employees of the Company who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Policy by, for example, not using the information for any purpose other than to carry out the services they are performing for the client.

Only designated and duly authorized the Company employees can access the data using their user name and personal password in specific systems.

The Processor responsible for processing these data:

• For purposes of delivery of goods or providing services – the Company.
• For the purposes of marketing – reliable companies providing marketing tools we have concluded contracts with.

• Private person order – email, name, address and phone number.
• Legal entity order – email, company name, registration number, legal address, company representative’s name and phone number.
• Subscription to the news or special offers – email.
• Commercial offer, trial or consultation request – company name, email, phone number, company representative’s name, workstation quantity and other optional information.

We will retain personal information, customer and business information for as long as it is needed to:

• Provide products, services and information that you or your organization have requested.
• To communicate with you about a request you have submitted to us.
• To manage your choices and rights you have exercised pursuant to this Privacy Policy.

You have the right to request a copy of your personal details at any time, to check the accuracy of the information held and/or to correct or update this information. You may also ask your personal information to be deleted completely if no enquiry from you is in progress.

We will make commercially reasonable efforts to provide you with reasonable access to any of your personal information we maintain within 30 days as of receipt of your access request.

You can at any moment unsubscribe from mailings, by sending a notification to the info@antivirus.lv or by using the link in the mailings.

To protect your privacy and security, we will take reasonable measures to verify your identity before providing you the requested information on personal data.

If you wish to access, delete (in some cases) or correct your personal information please contact the controller responsible for processing these data at email: info@antivirus.lv.

Complaints, in case of conflict, can be addressed to the Data Protection Officer of the Company (e-mail: info@antivirus.lv).

If you file a privacy-related complaint, we will collect your name and/or company name, name of a complaint-related person, email, and country location and details that gave rise to your complaint. We will use the information you provide to investigate your complaint and to send you an answer once your complaint is reviewed.

“Cookies” are small pieces of information that a website saves on your computer or mobile device when you visit the site. It enables the server to collect information from the browser so you don’t have to keep re-entering them whenever you come back to the site or browse from one page to another.

Our website uses cookies to improve the quality of the services offered. We use session cookies, persistent cookies and third party cookies (partners):

• To recognize new or past customers.
• To remember your display preferences, such as contrast colour settings or font size.
• To remember if you have already replied to a survey pop-up (so you won’t be asked again).
• To remember if you have agreed (or not) to our use of cookies on this site.
• To send an ad that is most relevant to you and best suits your interests. Cookies are also used to limit the number of times you see an ad and to help measure the effectiveness of ad campaign.
• Collect reliable site usage information, which allows us to measure how well the site meets the needs of its users and to make any necessary improvements.
• Analyze which pages you visit and which consumer privacy tools you use.

Enabling these cookies is not strictly necessary for the main functions of the website to work, but it will provide you with a better browsing experience. However, you can delete or block these cookies at any time, but if you do that some features of this site may not work as intended.

Please note that some cookies may be placed by a third party service provider who performs some of these functions for us.

The cookie-related information is not used to identify you personally and the data collected is kept under our control. These cookies are not used for any purpose other than those described here.

We may make your personal information, customer information, or business information available to companies that provide services to help us with our business activities, such as website analytics or offering customer service. These companies are authorized to use your personal information, customer information, or business information only as necessary to provide these services to us.

We will share your personally information, customer or business information with third parties only in the ways that are described in this Privacy policy. We do not otherwise sell your personally information to third parties.